The first line supervisor is the bridge between line staff and management. Since the first line supervisor communicates with both of these groups on a continual basis, it is this person who is the first to know if a policy or procedure is not working, or if staffing patterns need to change. Management must recognize the important role first line supervisors play, and provide them with the best resources available to keep their companies performing at high levels.
FIA's First Line Supervisory Development Seminar provides those resources. Led by management training expert Rod Allwood, the course will be held June 20–22, 2017, in Cleveland. The three-day curriculum was developed to help first line supervisors enhance the following skills that are critical to their positions:
Leadership and relationship building.
Interpersonal problem solving.
Personal development and performance improvement.
Visit the First Line Supervisory Development Seminar online registration page to learn more and register.